FAQ

🎫 Can you get a visa on arrival in Indonesia?

As its name suggests, the e-Visa on arrival (or e-VOA) starts on the Internet and ends with a minor formality once you arrive in Indonesia.

It is valid for a maximum stay of 30 days and for the following travel purposes: Tourism, exhibitions, conferences, events, family or friends visits.

✋ Which nationalities are visa exempt for Indonesia?

All nationals of ASEAN countries (Philippines, Indonesia, Malaysia, Singapore, Thailand, Brunei, Vietnam, Laos, Myanmar, Cambodia, Timor-Leste) are visa exempt for stays of less than 30 days.

⏱ When to apply for an e-Visa?

The e-Visa application must be made at least 7 days before your arrival. If your arrival is far away, we accept the files but we will send you your e-Visa when it is available (around one month before your arrival). 

⏳ How long is the e-Visa valid for?

The Visitor Visa (now called the Visa on Arrival) allows you to stay for a maximum of 30 days, and 60 days for the Tourist Visa (ex. B211A). They are both valid for 90 days, which means that you have 90 days to enter the country once they have been issued. Please note that these 2 eVisas can be extended by the same amount of time if you wish to stay longer.

🤔 Can I get a multiple-entry Indonesian e-visa?

The e-Visas offered by our services allow you to enter only once on Indonesian territory.

⏩ Would you like to extend your e-Visa or enter the country more than once?

The eVisas we offer are single-entry. It is possible to extend the various visas for a similar duration (at the same rate as the 30-day eVisa). This can only be done from your Day 16 in the country.

Extending your visa

🎒 Can I apply for a new e-visa if I am still in Indonesia?

If your eVisa expires, you will need to apply online for an extension.. Please check the conditions on our dedicated page.

📌 What entry points are eligible for the eVisa?

The eVisa allows entry through:

    • 16 airports : Halim Perdana Kusuma, DKI Jakarta
      Hang Nadim, Kepulauan Riau
      Juanda, Jawa Timur
      Kertajati, Jawa Barat
      Kualanamu, Sumatera Utara
      Minangkabau, Sumatera Barat
      Ngurah Rai, Bali
      Sam Ratulangi, Sulawesi Utara
      Sentani, Papua
      Soekarno Hatta, DKI Jakarta
      Sultan Aji Muhammad Sulaiman, KalimantanTimur
      Sultan Hasanuddin, Sulawesi Selatan
      Sultan Iskandar Muda, Aceh
      Sultan Syarif Kasim II, Riau
      Yogyakarta, Daerah Istimewa Yogyakarta
      Zainuddin Abdul Madjid, Nusa Tenggara Barat
    • 7 cross-border posts : Aruk – Kalimantan Barat, Entikong – Kalimantan Barat, Tunon Taka – Kalimantan Utara, Sota – Papua, Mota'ain – Nusa Tenggara Timur, Motamasin – Nusa Tenggara Timur, Wini – Nusa Tenggara Timur.
    • 91 seaports : Achmad Yani, Maluku Utara
      Amamapare, Papua
      Anggrek, Gorontalo
      Bagan Siapi-Api, Riau
      Bandar Bentan Telani Lagoi, Kepulauan Riau
      Bandar Seri Udana Lobam, Kepulauan Riau
      Bandar Sri Setia Raja, Riau
      Batam Centre, Kepulauan Riau
      Batu Ampar, Kepulauan Riau
      Belakang Padang, Kepulauan Riau
      Belawan, Sumatera Utara
      Benete, Nusa Tenggara Barat
      Benoa, Bali
      Biak, Papua
      Boom Baru, Sumatera Selatan
      Celukan Bawang, Bali
      Cirebon, Jawa Barat
      Citra Tri Tunas, Kepulauan Riau
      Ciwandan, Banten
      Dumai, Riau
      Dwi Kora, Kalimantan Barat
      Gunung Sitoli, Sumatera Utara
      Jambi, Jambi
      Jayapura, Papua
      Kabil, Kepulauan Riau
      Kendari, Sulawesi Tenggara
      Kota Baru, Kalimantan Selatan
      Kuala Enok, Riau
      Kuala Langsa, Aceh
      Kuala Tanjung, Sumatera Utara
      Kuala Tungkal, Jambi
      Kumai, Kalimantan Tengah

Labuan Bajo, Nusa Tenggara Timur
Lauren Say, Nusa Tenggara Timur
Lembar, Nusa Tenggara Barat
Lhokseumawe, Aceh
Malahayati, Aceh
Malundung, Kalimantan Timur
Manado, Sulawesi Utara
Marina Ancol, DKI Jakarta
Marina Teluk Senimba, Kepulauan Riau
Merauke, Papua
Muara Sabak, Jambi
Nongsa Terminal Bahari, Kepulauan Riau
Nusantara, Sulawesi Utara
Nusantara Pare Pare, Sulawesi Selatan
Padang Bai, Bali
Panarukan, Jawa Timur
Pangkal Balam, Bangka Belitung
Panjang, Lampung
Pantoloan, Sulawesi Tengah
Pasuruan, Jawa Timur
Patimban, Jawa Barat
Probolinggo, Jawa Timur
Pulau Baai, Bengkulu
Sabang, Aceh
Samarinda, Kalimantan Timur
Sampit, Kalimantan Tengah
Samudera, Sulawesi Utara
Saumlaki, Maluku
Sekupang, Kepulauan Riau
Selat Lampa, Kepulauan Riau
Semayang, Kalimantan Timur
Siak Sri Indapura, Riau
Sibolga, Sumatera Utara
Sintete, Kalimantan Barat
Soekarno-Hatta, Sulawesi Selatan
Sorong, Papua
Sri Bayintan, Kepulauan Riau
Sri Bintan Pura, Kepulauan Riau
Sunda Kelapa, DKI Jakarta
Sungai Guntung, Riau
Tanjung Balai Karimun, Kepulauan Riau
Tanjung Emas, Jawa Tengah
Tanjung Gudang, Bangka Belitung
Tanjung Harapan, Riau
Tanjung Intan, Jawa Tengah
Tanjung Kalian, Bangka Belitung
Tanjung Pandan, Bangka Belitung
Tanjung Perak, Jawa Timur
Tanjung Priok, DKI Jakarta
Tanjung Uban, Kepulauan Riau
Tanjung Wangi, Jawa Timur
Tarempa, Kepulauan Riau
Teluk Bayur, Sumatera Barat
Teluk Nibung, Sumatera Utara
Tembilahan, Riau
Tenau, Nusa Tenggara Timur
Tri Sakti, Kalimantan Selatan
Tual, Maluku
Yos Sudarso, Maluku

🚸 Does the e-Visa also concern minors?

Yes, minors must also obtain an e-Visa. 

✈️ Do I need a visa in case of transit?

If you are not leaving the international area of the airport, you do not need a Visa.

🧒 Do I need to request an Exit Authorization for my child?

If the minor leaves French territory without a legal guardian, he or she must have an AST (authorization to leave the territory). This document can be requested online, and must be completed by one of the holders of parental authority. During the trip, this form must be accompanied by a copy of the identity document of the legal guardian.

Authorization to leave the territory

💊 What vaccines are required for Indonesia?

No vaccination is obligatory but the authorities advise in certain cases:

  • Hepatitis A
  • Hepatitis B for long or multiple stays
  • Japanese encephalitis in rural areas during the transmission period.
  • Rabies and typhoid for a prolonged stay or in precarious hygienic conditions
  • Malaria
Vaccines for Indonesia

🚨 What to do if you made a mistake in your request?

If you realize an error before sending your administrative documents, please tell us the correction to be made by sending these parts.

Beyond this moment, corrections can no longer be applied. We invite you to contact us for more information.

Once the e-Visa issued, its data cannot be modified. You will need to submit a new application if your information differs significantly.

🙅🏽 Do you want to cancel your request?

Unfortunately, once paid, an ETA request is non-refundable. I invite you to contact us for further information.

ℹ️ Is my personal information secure?

The data that you can enter on this site is protected and only used to obtain the requested e-Visa. Our payment process is secure, and no banking data concerning you is stored on our servers.

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